Privacy Policy
Introduction
Welcome to Cuisinia! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cuisinia.world], use our services, or interact with us on social media platforms. Please read this policy carefully to understand our practices regarding your personal data and how we handle it.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage with us on social media. The types of personal information we may collect include:
- Personal Identification Information: Name, email address, mailing address, phone number, and payment information.
- Technical Information: IP address, browser type, operating system, and other technical information related to your use of our website.
- Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and the links you click.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
- To process your transactions and manage your orders.
- To personalize your experience on our website and offer content that is relevant to your interests.
- To improve our website, services, and customer support based on the feedback we receive from you.
- To send periodic emails regarding your order or other products and services.
- To follow up with you after correspondence (live chat, email, or phone inquiries).
- To administer contests, promotions, surveys, or other site features.
- To protect the security of our website and prevent fraud.
- To comply with legal obligations and resolve disputes.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored on secured networks and is only accessible by a limited number of individuals who have special access rights to such systems and are required to keep the information confidential.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
- Legal Compliance: We may release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
- Business Transfers: In the event that Cuisinia is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. International Data Transfers
Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our website and services, you consent to the transfer of your information to these locations.
6. GDPR Compliance (for European Union Users)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Cuisinia aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. You have the right to request access to your personal data, request corrections or deletions, object to processing, and request data portability. To exercise these rights, please contact us using the information provided in the 'Contact Us' section.
7. California Consumer Privacy Act (CCPA) Compliance
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information. To exercise any of these rights, please contact us.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Data Security Measures
We implement various security measures, including encryption, firewalls, and secure server facilities, to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Data Breach Notification
In the event of a data breach that may compromise your personal data, we will notify you and any applicable regulator of the breach as required by law. We will take all reasonable measures to mitigate any potential harm and to prevent future breaches.
11. Your Rights and Choices
You have certain rights regarding the personal information we hold about you, including:
- Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
- Opt-Out: You can opt-out of receiving future emails by following the unsubscribe instructions included in each email. You can also contact us directly to be removed from our email list.
- Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
12. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features of our site may not function properly.
13. Use of AI and Automated Decision-Making
We may use AI and automated decision-making tools to improve our services and provide personalized experiences. These tools may analyze your data to suggest products, customize content, or detect potential fraudulent activities. You have the right to request human intervention in automated decisions, to express your viewpoint, and to contest the decision.
14. Third-Party Links
Our website may contain links to third-party sites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.
15. Children's Privacy
Cuisinia does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
16. Consent for Marketing Communications
By providing us with your email address, you consent to receive marketing communications from Cuisinia. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in each email or by contacting us directly.
17. Updates to This Policy
Cuisinia reserves the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. When we make changes, we will revise the 'Last Updated' date at the top of this page. For significant changes, we may also provide a more prominent notice, such as a banner on our website or an email notification. Your continued use of the website after any modifications to the Privacy Policy constitutes your acknowledgment of the modifications and your consent to abide by the updated terms.
18. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Cuisinia Support Team
Effective Date: 1 March 2024
Last Updated: 1 September 2024